Delayed & Cancelled Flight Compensation Claims
Delayed and cancelled flights are at best a frustration and at worst can leave you out of pocket, but did you know that airlines carrying passengers within Europe are subject to EU regulation 261/2004?
This states that they should compensate you if your flight is cancelled, overbooked or you are denied boarding.
Following a recent court judgement you are also entitled to compensation if your flight is held up for more than three hours.
This rule applies retrospectively and can be applied to delayed flights going back up to 7 years, so if you’ve been affected by a cancelled or delayed flight in this time, you could qualify for a payout.
Can I claim compensation for a missed flight?
Did your flight depart within the last 7 years?.
Did your flight take off or land in the EU, or was the flight with an EU airline?.
Were you delayed for more than 3 hours?.
Was the delay the airline’s fault and not as a result of ‘extraordinary circumstances’?.
If you answered ‘yes’ to these questions then you could be entitled to compensation.
Passengers will not be eligible for compensation if the delay or cancellation was the result of extraordinary circumstances, which are classed as situations that are beyond the airline’s control. This includes industrial strikes, severe weather and security risks.
Compensation Table Amounts as set by EU Regulation 261/2004
Flight distance Delay on arrival Compensation.
Up to 1,500km 3 hours or more £210† / €250.
1,500km - 3,500km 3 hours or more £340† / €400.
Over 3,500km‡ 3 to 4 hours £255† / €300.
Over 3,500km‡ 4 hours or more £510† / €600.
‡ For distances of greater than 3,500km, for the higher amount of compensation the journey will need to have departed from an EU (European) airport and be delayed on arrival in a Non-EU airport (Such as Manchester to Diagoras.) The airline is eligible to apply a 50% flat reduction on compensation awarded if the delay was between 3 and 4 hours.
† Your claim will be settled at the Euro equivalent on the exchange rate at the time of the delay, or on the date your claim is settled (This will depend on the airline).
If your flight was delayed by more than 3 hours you are entitled by EU law to claim up to £510* from the airline responsible. The amount you receive is determined by the reason of the delay and the distance the flight travelled, irrespective of your ticket cost.
With Flight Delays You Can Claim Up To £510* Per Passenger
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