EU law regarding compensation for flight delays.
1. The delay has to be 3 hours or longer
To qualify for delayed flight compensation, the delay to your journey must be three hours or more. Note that the three-hour rule applies to the time of arrival, not departure. It is also applied per person, meaning that groups will be eligible too much larger payouts.
2. The delay has to be the fault of the airline
To be able to claim for late flight compensation, the delay to your journey has to be the fault of the airline itself. Extraordinary circumstances such as strikes of airport workers or extreme weather conditions do not apply under EU law.
[flightdelay] 3. The compensation amount is not linked to your ticket price
Perhaps surprisingly, the amount of delayed flight compensation you could potentially receive is not related to the price of your ticket. If you are traveling through a budget airline such as Ryan air or Easy Jet, it is possible that your compensation could end up being higher than the cost of the ticket itself! As for the actual amounts concerned, they range from €250 at the lower end to a maximum of €600. British residents will receive the Sterling equivalent based on current exchange rate.
4. The rules only cover the legal jurisdiction of the European Union
Compensation laws are quite different outside of the jurisdiction of the European Union. To qualify for compensation for the EU, your flight should have either:
1. Depart from an EU airport
2. Arrive in an EU airport via a European airline
It is important to add to the above that, for the purposes of late flight compensation, Switzerland, Norway, Iceland and Liechtenstein are all treated in the same manner as EU countries.
What about canceled flights?
You may be wondering about the rules for concerning compensation for a canceled flight. First, if your flight is canceled, you are entitled to either a full refund or a rerouted flight of your destination. Depending on the circumstances, you may also be eligible for compensation on top of that if your arrival to your destination ends up being significantly delayed. Again though, to receive compensation for your canceled flight, the airline needs to be at fault.
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